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Troubleshooting
Common Appliance Problems
Identify the symptom, then go straight to that appliance's service page — every problem below is linked.
Fridge warm, freezer cold?
Often airflow, defrost or fan trouble. See Refrigerator Repair and the fridge temperature guide.
Washer full of water after the cycle?
Usually the drain pump or a blockage. See Washer Repair.
Front-load washer smells musty?
Seal mold and detergent buildup — worse with Priest Lake humidity. See the washer smell guide or Washer Repair.
Dryer runs but clothes stay damp?
Heat element, thermostat or a clogged vent. See Dryer Repair, the vent guide and the Maintenance Plan.
Oven temperature is way off?
Sensor or element failure is common. See Oven Repair.
Dishwasher leaves grit on glasses?
Spray arms, filter or pump issues. See Dishwasher Repair.
Ice maker slow or stopped?
Filter age, water pressure, freezer temp. See the ice maker guide and Ice Maker Repair.
Burning smell or sparking?
Stop using it and call our 24/7 Emergency line: (615) 583-1836. Also read what counts as an emergency.